Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 395 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 123 reviews)); "work from home is good" ((in 122 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 157 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

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ADT

ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

May 28, 2025

Could take feedback better

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote, opportunity to work with different equipment.

Cons

The feedback was never received well.

2.0

May 27, 2025

Too much competition

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Good Products; Good Features; Good Local Offices

Cons

Very Expensive; Competing with own company, phone sales & dealers; Has gone to a door knocking model

4.0

May 23, 2025

Good job - slow advancement

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Super flexible hours, at least when i was there, i believe they are changing the policies a bit Good commission pay per sale Milage, phone, tolls, phone reimbursement

Cons

No base, 100% commission, you will get some really low paychecks and really high one’s as well My manager was not very helpful, he was a behind the desk kind of mgr and i would have liked some field training/ride alongs. Training is paid, but paid pretty low, and takes a month

Viewing 220 - 222 of 5,208 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

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Customer Service Dispatcher

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Could take feedback better

Too much competition

Good job - slow advancement

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