ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)
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Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Was a very valuable experince

Cons

Was ultimately tired of it and wanted something new

2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-Hourly Rate -Company vehicle with gas card -20% commission on upsells (con as we’ll see below )

Cons

- Bad customer service focus - lack of training needed for proper customer support on site at their homes - Rude and disrespectful direct management

Viewing 214 - 216 of 5,208 Reviews

Glassdoor has 5,658 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.