ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Aug 10, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

You receive a productivity bonus. You can receive commissions on upsells. 90% of the time you get to work on your own.

Cons

In order to receive a raise . You have to qualify for a test. In order to qualify, you must be able to hold your metrics at an insane level for 6 months. Your work ethic doesn't matter, here. If your a person that appreciates the end product. We'll, that would only lower your metric percentages and you'll be stuck at where you started. The company has lost its vision. The people up top. Only, care about how much money your bring in via upsells.

2.0
Aug 6, 2025

went downhill quick

Recommend
CEO approval
Business Outlook

Pros

big company and good benefits

Cons

too big to care, bad leadership, going in the wrong direction

2.0
Aug 6, 2025

Don't care about employees

Recommend
CEO approval
Business Outlook

Pros

learned a lot from my manager & team

Cons

they laid off an entire department to outsource work

Viewing 151 - 153 of 5,204 Reviews

Glassdoor has 5,653 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.