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      ADT

      Engaged Employer

      ADT reviews

      3.0

      43% would recommend to a friend

      (5,204 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      36% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Aug 12, 2025

      Honest opinion

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits some what caring supervisors

      Cons

      The fact that even when a customer is screaming cussing and threatening you you are not allowed to disconnect the call my other call center jobs we had the right to first warn customers that we did not have to take that abuse and will disconnect the call if you continue and proceed from there yes I know disconnecting the call only ends up with an angrier customer and u do not believe I ever did so but at least it was an option at ADT it’s not

      Viewing 148 - 150 of 5,204 Reviews
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      Glassdoor has 5,653 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.