Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 389 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 366 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "work from home is good" ((in 132 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 386 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 161 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 153 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 18, 2014

Decent company, but employees are a dime a dozen

Custom homes sales representative

Recommend

CEO approval

Business Outlook

Pros

After 8 years doing outside sales for the residential market, I've seen a lot. The management team is very alert to what is going on, they coach, provide literature, and materials needed. Auto allowance is provided, medical as well as a 401k. $7500 for schooling a year

Cons

Promoting employees from within seldom happens. They look for outside people to bring in to "shake things up." Constant pressure to make increased numbers on sales. $70 pay a day for vacation time. Company values the top 5% of sales people, but rest are replaceable and its made clear. Promises new employees 50k min starting, but its hard to make especially new to this industry

1.0

Oct 2, 2014

Horrible place to work! No work/life balance!

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

The amenities at the Boca Raton, FL HQ are amazing! There is a food court type cafeteria, hair and nail salon, gym, spa, parking garage, etc.

Cons

Absolutely no work/life balance! They could care less about your personal life. Day to day I wouldn't know if I would be able to go home by even 6:00 pm. I could never make solid plans--not even for the weekend! I could understand it during a busy time (month-end close, etc.) but this was all the time. I believe this is an issue caused by executive management. They change things last minute and then wants it done before you leave. There is constant turnover which happens within months of starting due to the horrible work environment.

1.0

Sep 16, 2014

DANGER< PELIGRO!!!

Doesnt matter

Recommend

CEO approval

Business Outlook

Pros

its a job until they drain you of your dignity

Cons

i worked here for a couple years and it was a living hell! the turn over rate is crazy and they are posted in the huffington post as one of the top 10 worst places to work for. the management is a bunch of sales tactic using dumbasses anytime you have a problem with a paycheck. they constantly work you to the bone and make you do things out side of your position with zero recognition for hard work. they watch you like a hawk and critique everything you do threatening your job and welfare no matter how hard you work. you would think that a company that has been around for 140 years they would be a little more organized than a dark room full of blind and deaf donkies going the wrong way up a buttered up slide. give it some time before you sell your soul to this company.

Viewing 88 - 90 of 5,204 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Inbound Monitoring Representative

Customer Service Dispatcher

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent company, but employees are a dime a dozen

Horrible place to work! No work/life balance!

DANGER< PELIGRO!!!

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