ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)
avatar

Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jan 15, 2026

District Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Great product and Name. Comp plan is good. Office is nice. Upper management that reports to same office is an incredible perk.

Cons

penny pinching as a company. quality of leads are down. quantity of leads are down.

1.0
Jan 14, 2026

Inconsistent

Recommend
CEO approval
Business Outlook

Pros

There are some great coworkers

Cons

Inconsistent, constant changes with expectations for metrics, system issues that hurt metrics, no clear answers with policies as they constantly change. Managers play favorites and if one doesn’t like you they will make sure you don’t advance even if you’re qualified.

4.0
Jan 13, 2026

Opportunity is there

Recommend
CEO approval
Business Outlook

Pros

Huge book of existing customers and ability to target out of service equipment.

Cons

Cut-throat behaviors amongst reps, often under cutting one another.

Viewing 58 - 60 of 5,199 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.