Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (66) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 406 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 376 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 190 reviews)); "No training (sink or swim)" ((in 168 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Dec 16, 2008

ADT Security

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

My manager does a great job to giving positive or negative feedback but in a political manner. It's also a large company which means room for growth.

Cons

100% commission-ups are really high and downs are really low.

3.0

Nov 17, 2008

Acceptable entry level job

Install technician

Recommend

CEO approval

Business Outlook

Pros

Working for ADT is an acceptable entry level sales position. You are provided with some leads and pretty good training. You are given the freedom to work independantly most of the time. I found management to be very helpful and flexible with getting sales closed.

Cons

You are expected to be on call for six days during the week. You are told that you will make a certain amount of money if you hit the easily attainable goal. 90 percent of sales reps do not hit the goal every month. Company provided leads are are actually ones that the telemarketing staff could not close. You are selling something that other companies are giving away for free. You may be required to go door to door. Sales has a very high turnover.

3.0

Oct 28, 2008

ADT Security too big for their own good.

Commercial sales representative

Recommend

CEO approval

Business Outlook

Pros

ADT Security is the largest security provider in the world. They have a very well known name brand that gets your point across about the company. They also have a good sales trainer who does a great job in teaching you the employee about the benefits that ADT Security has to offer its clients. And in a real world environment, no BS just the truth about the industry and their competitors. ADT Security also offers a very flexible for its sales force, which is nice to know that you don't have someone always looking over your shoulder no matter what you are doing.

Cons

Don't take care of their customers after they acquire them. It is a paycheck for the first person, then a pain for the rest. Too big to really care about each customer.

Viewing 5194 - 5196 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Security Patrol Officer (Job ID 3018903)

Customer Service/Call Center Representative

Instructional Designer (Job ID 3020645)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

ADT Security

Acceptable entry level job

ADT Security too big for their own good.

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