ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)
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Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Dec 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Little supervison, your hours can be flexible and you are able to block time out of your schedule for personal time. You can always schedule family time. Great benifits. Excellent training. Interest free computer purchase program, tuition reimbursment and more. Management will go out of their way to help you.

Cons

Competing with ADT dealers which is like competing with your own company, Charge backs (if a customer cancels within the first 6 months your commision for that sale will be taken back) Straight commison (no base salary) High quotas

1.0
Nov 17, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Security Choice is the nice co-workers and that you get a paycheck every two weeks.

Cons

The downside to Security Choice is that the information they tell you in the interview isn't what actually happens. They will tell you one thing about your job duties and expect you to do something completely different. They will tell you that you can make $85,000 your first year but in reality it's more like $30,000 a year. They want you to be aggressive and pushy with the sales calls even if the person isn't interested whatsoever in the product. You are expected to sale on every call, however it's not possible to sell when the person hangs up on you before you get to speak to them or if you call outbound and you get an answering machine then the call still counts against you. The environment isn't suited to helping the associates succeed but just make it. In order to make it at Security Choice you must be able to deal with rejection on every call and hear "No" many times or deal with the customers hanging up on you constantly. You must be able to have a short term memory quickly and quickly refocus because you will get another call immediately. I personally would not recommend this company to someone with a family (wife & kids) because the demands and expectations will interfere with you family life.

2.0
Oct 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are decent people you can get along with. Its tough to make this long enough with 20 words. I hope this works.

Cons

The sales force under bids jobs (Good for the customer). They do not hire techs with appropriate skills. They want green techs for and advanced level of work. Go figure

Viewing 5176 - 5178 of 5,199 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.