Good place to work if you want freedom - Sales Representative ADT Employee Review

4.0
Dec 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Little supervison, your hours can be flexible and you are able to block time out of your schedule for personal time. You can always schedule family time. Great benifits. Excellent training. Interest free computer purchase program, tuition reimbursment and more. Management will go out of their way to help you.

Cons

Competing with ADT dealers which is like competing with your own company, Charge backs (if a customer cancels within the first 6 months your commision for that sale will be taken back) Straight commison (no base salary) High quotas

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

See reviews by: Helpful|Rating|Date|All