Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 398 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 363 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 204 reviews)); "work from home is good" ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 173 reviews)); "horrible upper management." ((in 110 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 102 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

May 13, 2010

Only if you REALLY need a job....

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

Excellent Benefits (and cheap, too) Tuition Reimbursement Potential for monthly bonuses ...you don't really have to work very hard, and chances are as long as you don't go over the attendance policy, you will never get fired (even if you suck at your job)

Cons

This is a place where even the management doesn't like their job. Morale is very low amongst all workers, and turnover is the highest I have ever seen. Standards for hiring have dropped recently, there are alot of people that can't even speak properly to customers that are being hired. Training classes have been growing in size, yet they can't hang on to enough people to keep service levels in an acceptable range

1.0

May 13, 2010

RUN SCREAMING IN THE OPPOSITE DIRECTION

Core commercial sales representative

Recommend

CEO approval

Business Outlook

Pros

they are the leader in the industry,

Cons

way too many to list. 60+hour/ week job, unorganized, working 2 jobs in 1 but getting paid 1/2 of 1 job. 8 out of 10 customers is miserable,

2.0

May 11, 2010

Micromanaged

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

Can choose own hours, good benefits

Cons

Working with young loud mouthed kids, being micromanaged and treated like a child. Many customers are disatisfied with systems but are locked into contracts. One business actually ripped the unit out of the wall in frustration. Wants to monopolize industry.

Viewing 5167 - 5169 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Security Patrol Officer (Job ID 3018903)

Security Patrol Officer

Security Patrol Officer (Job ID 3018902)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Only if you REALLY need a job....

RUN SCREAMING IN THE OPPOSITE DIRECTION

Micromanaged

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