Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 395 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 123 reviews)); "work from home is good" ((in 122 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 157 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Oct 1, 2011

horrible

Outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Training was good Good foot in the door

Cons

Favoritism. Long shift Terrible managment no leads bad people.

5.0

Sep 25, 2011

The environment is NOT professional, and I feel that the company hires anybody to work there.

Field support

Recommend

CEO approval

Business Outlook

Pros

Hiring process is really QUICK, if you get a call for an face-to-face interview, considered yourself hired. because ADT wont waste there time interviewing you if they didn't want to hire you after reviewing your resume. The management team is AWESOME.. Benefits are great.. 401k is great..

Cons

The environment SUCKS! People come to work looking like they climbed out of bed and into there vehicle. The point system is horrible -You have to know when your going to be sick so that you can let them know days ahead of time. Under-paid for the amount of hats you have to wear in your position. The systems are ancient and locks up ALL the time which makes the call longer.

4.0

Sep 14, 2011

Not a bad place if you're there for the right reasons

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of Vacation TIme/ Can take a day off no questions asked Good Benefits Easy to move around promotion wise as long as you meet your goals Very secure company, hasnt laid off in years Job Security Open Door Policy, you can go straight to upper management if your manager wont handle your problem They are trying to improve employee appreciation Promotes from within Tuition Reimbursement Diversity Dress code has relaxed more in the last year Paid training to begin working at company

Cons

The building is very old and cubicles need some serious updating The air ducts have never been cleaned in over 5 years. Needs new chairs, lots of employees have back and neck pains They fire the good people and keep the riffraff / favoritism Some managers are extremely numbers driven and will deny breaks if theres to many calls holding QA requirements aren't realistic Not a good place to work if you don't like people Depending on the dept the job can be extremely stressful Management/Corp Level is really out of touch with what the front line employees deal with daily

Viewing 5101 - 5103 of 5,208 Reviews

Jobs at ADT

Installation Technician

Inbound Monitoring Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

horrible

The environment is NOT professional, and I feel that the company hires anybody to work there.

Not a bad place if you're there for the right reasons

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