ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Sep 8, 2011

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company offers good benefits, growth, opportunity,

Cons

Outdated technology, money- not employee oriented, not very good customer service

3.0
Aug 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Training wage, benifits, freedom, flexibility

Cons

VERY little instruction....if you want to know what to do or how to do something...i.e be successful dont wait around for someone to help you ...

3.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, direct management was very positive and supportive. Lots of outside sales tools and freedom. You get back as much as you put into it, if if you understand the processes and are self disciplined about the sales process.

Cons

Installation support was hideous. Once you sold a project there was no telling when it would get installed, how long it might take and how the customer would be treated during the install process. Very poor communication and follow through. Better trained sales people (me) and a more professional install team would help.

Viewing 5104 - 5106 of 5,208 Reviews

Glassdoor has 5,658 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.