Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 395 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 123 reviews)); "work from home is good" ((in 122 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 165 reviews)); "The managers have no.formal" ((in 157 reviews)); "horrible upper management." ((in 113 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 13, 2011

Crash and burn experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

weekly pay is good thing; good benefits

Cons

The departments do not work together. The pay is low. The service and installation departments need much improvement.

2.0

Oct 9, 2011

The opportunities are endless if you know someone in management

Team lead

Recommend

CEO approval

Business Outlook

Pros

The perks and medical benefits

Cons

internal customer service is not a priority

1.0

Oct 5, 2011

Best Life Lesson... EVER!

Sales

Recommend

CEO approval

Business Outlook

Pros

If you need a job while you wait for an opening at the local deli... this is the place for you!

Cons

ZERO concern nor focus on customer service at the branch level. Virtually no training. Training that was held was sub-standard. No support to new employees during the estimating, proposal and quoting phases of the sales process. Company prides itself on having a "Tribal Learning Process" which is ludicrous as Senior sales personnel are focused solely on their own sales, Which given the environment they HAVE to be. Major communication disconnects between Sales, Administrative, Purchasing and Installation Departments. Petty and immature personality conflicts between managers which negatively impact the sales and service process on ALL levels... (absolutely disgusting displays in a "professional" environment)

Viewing 5098 - 5100 of 5,209 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Dispatcher

Inbound Monitoring Representative

Customer Service Monitoring Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Crash and burn experience

The opportunities are endless if you know someone in management

Best Life Lesson... EVER!

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