Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 412 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 202 reviews)); "Work from home is good, calls are slower sometimes." ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 119 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 380 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 163 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 107 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

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ADT

ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

5K reviews

2.0

Oct 21, 2011

If you can find leads you can have success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong support from sales manager, great benefits, very relaxed atmosphere, technical manager was very helpful, always available for questions and training.

Cons

You have to sell a LOT of systems to make it work for you financially. Very few company leads and many no-shows. They preach door to door but NOBODY buys d2d in this day and age. Fuel costs are a big problem. I was asked on more than one occasion to travel over 2 hours for an appointment. Training a huge issue.

2.0

Oct 18, 2011

A lot of room for improvement

Manager

Recommend

CEO approval

Business Outlook

Pros

Making some changes towards the right direction

Cons

Poor Communication Lack of owndership / accountability Check the box mentality Recognition for a "job well done" is very poor Work/life balance

5.0

Oct 17, 2011

Great Place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of Amenities in the the HQ. Gym, Dining Room, Doctors Offices, Spa, Covered parking, Dry Cleaning.

Cons

Desks are a bit tight.

Viewing 5095 - 5097 of 5,209 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Dispatcher

Inbound Monitoring Representative

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If you can find leads you can have success

A lot of room for improvement

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