ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 14, 2010
Recommend
CEO approval
Business Outlook

Pros

3 months training pay that dereases each month as your commissions supposedly go up. small gas allowance, time off as you need it

Cons

Be ready to spend most of your good field time sitting behind a telephone calling off lists that every other security company uses. Most people won't even answer the phone. If they do, most are mad because we won't stop calling them. Micro management is in full effect. They will have you covering your entire state to go on company leads where you may or may not be meeting with the person who called in for the appointment. Traveled 516 miles in one day recently. You gotta be kidding. text you to death putting pressure on you to sell, sell, sell. Couldn't complete recent call with customer because my phone kept beeping with new test messages from manager. If you like to door knock an area and meeting people face to face, this is not the job for you. Your are a glorified telemarketer.

2.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Can choose own hours, good benefits

Cons

Working with young loud mouthed kids, being micromanaged and treated like a child. Many customers are disatisfied with systems but are locked into contracts. One business actually ripped the unit out of the wall in frustration. Wants to monopolize industry.

Viewing 5089 - 5091 of 5,208 Reviews

Glassdoor has 5,657 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.