Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Good benefits and genuinely hard" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "Work from home is great" ((in 122 reviews)); "Good money if you are good at upselling" ((in 112 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 175 reviews)); "No training (sink or swim)" ((in 160 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 114 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jul 23, 2010

Good Benefits

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, opportunity to gain outside sales experience

Cons

Pricing is not always competitive, sales system needs changes, no salary

3.0

Jul 14, 2010

ADT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work & Life balance; - A lot of room for growth i.e. revenue growth; - Stable environment

Cons

- Too much 'Red Tape' - Not much appreciation for employees past experience and professionalism. - Lack of trust. - Bad communication

3.0

May 29, 2010

Residential Sales Write Up

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

If you have a genuine interest of enjoying the company of people in their homes, this is a great opportunity. This commission only opportunity has no financial limitations. If you have great work ethic Monday thru Saturday and are not too arrogant in listening to some of the veteran sales reps, expect to make great money (upward in six figures is very possible for the best). Great 401k plan and insurance for a job that is 100% commission.

Cons

Be prepared to put many highway and city miles on your personal vehicle. They do not provide you with a company car. The greatest challenge is having no salary if you are not a quick learner or starter. It generally takes a rookie rep about 6 weeks before they are released in the field. There is a minimal training allowance that decreases down to 0 around 3 months.

Viewing 5086 - 5088 of 5,208 Reviews

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