Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 412 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 202 reviews)); "Work from home is good, calls are slower sometimes." ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 119 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 380 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 163 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 107 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Nov 16, 2011

dissatisfied

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the perks are just about the only thing good for a sales rep position

Cons

company leads are scattered and unorganized at best, competition is tough especially with dealerships offering $0 installs.

2.0

Nov 13, 2011

turnover machine

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

flexibility with work schedule and weekly pay

Cons

100% commission high turnover,serious issues internally with install, no accountability whatsoever. no one answers phone at office 45 day cancellation on jobs tht dont get installed

2.0

Nov 6, 2011

Decent commission structure, NO pay for extra work, inefficient systems

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Medical & dental excellent. Opportunity to make good money is there as long as you know people, such as leasing agents, insurance agents, that are willing to work with you get leads or you build up these relationships when you start working but that's the "free work" part. You are required to do a LOT of self generated activities for NO PAY. So when you do make good commission, take into account the free work and a LOT of driving.

Cons

You will be completely micromanaged. Unless you consistently make your numbers but ONE bad month and management is all over you! They never seem to acknowledge that they don't pay you! Your required to drive to the office to make an hour of more in cold calls then team up and do self gen activities. Plus go work for free at booths, homeshows and whatever other brilliant idea management has. The customer service is terrible. There are many billing issues with customers. The system used to process paperwork is highly inefficient and VERY time consuming. You do many admin duties (again with no pay) and monthly gas allowance will get you ONE tank of gas.

Viewing 5089 - 5091 of 5,209 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Dispatcher

Inbound Monitoring Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

dissatisfied

turnover machine

Decent commission structure, NO pay for extra work, inefficient systems

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