Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 385 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 198 reviews)); "Work from home life is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 375 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 171 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 145 reviews)); "horrible upper management." ((in 112 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Aug 10, 2010

your on your own

Core commercial sales representative

Recommend

CEO approval

Business Outlook

Pros

name recognition, it's a job, regular paycheck, better than average benefits. Hands off management which allows freedom but lacks support/

Cons

no support from management, treat employee's as disposable. No training in product or internal proceedures. Your on your own with no recognition for a job well done but plenty of criticism for anything wrong.

4.0

Aug 7, 2010

Some changes could go a long way

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Real world experience in sales Good middle management

Cons

Less than standard commission Vacation and Holiday pay is substandard No bottom up communication Coercive upper management Small rewards for big production

3.0

Aug 4, 2010

Overall good place to work

Residnetial specialist

Recommend

CEO approval

Business Outlook

Pros

Compensation was great when I started there Good home/work balance Great support and education Opportunity is there for those willing to put in the time and effort

Cons

Pay plan changes every year, and over 5 yrs, got progressively worse for the sales staff Too much micro-management, cut out all the excess and let your sales people sell, then compensate them fairly. It's a shame when a sales person in the top 5% nationally is barely making 6 figures. Vacation plan for sales team is a joke. Extremely wasteful in terms of amount of paperwork (inside joke is that ADT stands for Another Dead Tree because of all the paperwork) and sheer volume of unnecessary materials they churn out every year.

Viewing 5083 - 5085 of 5,208 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Inbound Monitoring Representative

Customer Service Dispatcher

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

your on your own

Some changes could go a long way

Overall good place to work

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT