ADT reviews

3.0

43% would recommend to a friend

(5,209 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 20, 2010

ADT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Under right management very limited micromanagement. Can be great if you are in the right place at the right time.

Cons

Hours can be long. Employees are not respected, appreciated, and treated fairly. Pay is relatively low campared to similar titles in other companies.

2.0
Nov 19, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits are good. time off when you need it . most of the other employees are help full if you need info / help.

Cons

if you don't like how things are going just wait they will change. co structure. i like smaller co. at adt you just a number. no parts in truck. looking for numbers. if you dont have the parts you have to call around to find then meet up with person to get it that helps your numbers. dealers are a real pain in the (donkey) shoddy work customers think its us. we have to try to make it work.

2.0
Nov 5, 2010
Recommend
CEO approval
Business Outlook

Pros

You have a lot of freedom as a sales rep

Cons

The company had really great values until Tyco bought the company .. Decisions by management really mad scene, people made a great wage. and people were happy to work there ... over years they have cut and cut the pay structure, they have been extremely demanding in wanting results from methods that haven't worked in years.. Managements decisions are measured by reports and not true results ( we are told by management to "trick the system" to make a report look better) The superstar sales people in my office are only successful because they know how to "work" the computer system (the computer programs they use look like they are from 1983..not even windows based) to get/steal leads. The training is pathetic!! and once you are so called trained they throw you out in the field with little to no sales manager support ... the managers only know 2 things ..get SGL's (self generated leads) and to make 100 cold calls a week... They will push and push and push ..but they offer no suggestions on how to do it correctly or effectively...it is a shame cause i really loved working for this company ..it is sad to see it get so bad!!

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Glassdoor has 5,659 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.