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      ADT

      Engaged Employer

      ADT reviews

      its work / job - Sevice Tec ADT Employee Review

      2.0
      Nov 19, 2010
      Sevice tec
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are good. time off when you need it . most of the other employees are help full if you need info / help.

      Cons

      if you don't like how things are going just wait they will change. co structure. i like smaller co. at adt you just a number. no parts in truck. looking for numbers. if you dont have the parts you have to call around to find then meet up with person to get it that helps your numbers. dealers are a real pain in the (donkey) shoddy work customers think its us. we have to try to make it work.

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      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      4.0
      Jun 15, 2026
      Solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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