Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 384 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 360 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "This is a great work from home opportunity." ((in 120 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 376 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 159 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 107 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 5, 2012

You are going to be micro-managed by your managers, weekly meetings, daily calls etc.

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

The company health benefits are good.

Cons

You have to generate all of your own leads, make a minimum of 200 calls per week. If you don't make those calls you are penialized by not being put on the list the following week to receive company leads. The company leads are not great and you have to drive in all directions. They have about 20 different computer programs that you have to use to update your leads, be prepared to be micro managed to the tenth degree. In the weekly meetings the reps are treated like children, people are told they are wearing the dunce cap this week. Then they try to have contests with rewards such as a night out after work to drink and eat pizza. What's Next? Hotdogs and a roller skating party? whoopee!! Dont they know that CASH is KING?

1.0

Apr 4, 2012

Excellent education opportunities, but an unhappy company to build a career with.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ADT offers superior resources for online training in multiple disciplines. Decent, but pricey heath coverage. Some advancement opportunities.

Cons

ADT culture is profit driven at the cost of both customer and employee wellbeing. ADT is loaded with experienced well intentioned security professionals that are held back from executing quality work by management that continually changes direction and appears to be mainly focused on sales and inventory timing to maximize the bonus matrix. Opportunity is there, but prepare to join the dark side.

2.0

Apr 2, 2012

There was very lttle training but high goals and not a good place to try and move up.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

If you like Door-to-Door selling the compensation is good, had ping pong table, flexible hours.

Cons

Poor Training, no encouragement by other team members, real management is never present, no strategy in selling techniques, most sales reps would only last a week or say and get discouraged to continue working there so quick turnover rate

Viewing 5047 - 5049 of 5,211 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Representative II

Customer Service Dispatcher

Inbound Monitoring Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

You are going to be micro-managed by your managers, weekly meetings, daily calls etc.

Excellent education opportunities, but an unhappy company to build a career with.

There was very lttle training but high goals and not a good place to try and move up.

Jobs at ADT

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