ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
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Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

1. The money 2. career development 3. Character building 4. Sales training 5. The name ADT can be a great opportunity for those who aren't interested in a work/life balance. If you're single and you just want to accumulate wealth, ADT can really work for you. For most people, you must work 6/7 days a week for the first 6 months to be sucessful. In my 6th week I made $2,300. From there I averaged $1,600/week for 5 months. Also. it is a job that is best suited for certain personalities and backgrounds. Ideally, it will help if you have a lot of contacts in the area you are working (duh). Also, it helps if you have zero social fear. Very few people have zero, by the way. If you want money and nothing else in the WORLD matters, give it shot. Also, the sales training is great and this job will give you skills that you can take anywhere (at a cost, see "cons")

Cons

1. Management- all teirs 2. Stress/pressure 3. Zero work/life balance 4. Product and process training is nonexistent 5. authorized dealers? ADT is very much a 20th century corporation with a culture that is marked by greed and shortsightedness. While cash is the lifeblood of any organization, ADT's myopic greed prevents the organization from solving problems and improving processes. At the top are some Tyco Suits that have zero clue how or where the rubber hits the road. They just know what's good for their stocks and shareholder value in the short term. They then compile their aloofness into turds and funnel it all the way down, eventually reaching the sales managers (Sms) of the various districts. The SMs either generally lack good leadership acumen and well-roundedness, or are simply unable to improve processes and solve problems because of the myriad of turds they receive from above. My theory is that if you are less educated or otherwise skilled, you will be more likely to stick with this job. The fact is that the job can be so demanding, you will eventually say to yourself, "I can do better". I did. As far as the stress goes, get a prescription to Xanex and you'll be fine.

3.0
Apr 10, 2012

Better than some other places

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in your work schedule. Company has a solid foundation.

Cons

Major micro-management taking place. Very low auto gas allowance in this economy. Senior management completely out of touch with the field operations. Poor customer service due to high employee turnover rate.

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