Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"The pay is good I like to schedule and how close it is to my home" ((in 386 reviews)); "Good benefits and the company has a strong brand but too many customers are leaving." ((in 386 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 190 reviews)); "work from home is good" ((in 119 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 118 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 375 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 171 reviews)); "No training (sink or swim)" ((in 162 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 154 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 107 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Jun 16, 2012

A company that cares about their employees.

Installer technician

Recommend

CEO approval

Business Outlook

Pros

The management in this company is run by an owner that will never ask you to do something he wouldn't do himself and that provides a good working environment for everyone. The pay is in line with industry standards as well as company benefits. Most importantly the company provides an advancement program to help new hires move up to better positions and better pay within one year and that creates highly motivated employees.

Cons

One of the negative things would have to be the long hours required to work. Employees with families often complain about this.

3.0

Jun 15, 2012

Long hours but rewarding

Adt-sales representative

Recommend

CEO approval

Business Outlook

Pros

Lot of great people to work for and with commissions you have opportunity to make lots of money

Cons

Having to walk door to door was not what I was hoping for but looks good for resume

3.0

Jun 14, 2012

It's a job

Supply chain analyst

Recommend

CEO approval

Business Outlook

Pros

Headed in a better direction since the BV acquisition. The split from commercial business should simply some processes.

Cons

Very corporate, lots of moving parts within the business, very complex/tedious procedures. Antiquated software can be found in many departments. Company invests a lot in middle management to monitor subordinates. Departments within company are well segregated, and communication between them is often non-existent. Too many people do their job without regard to realizing the negative effects on other employees/departments, especially the techs, who always get screwed by mgmt's decisions. There's no real sense of collective purpose or community. Change occurs at a snail's pace due to the large number of jobs that are ingrained in processes created 10 years ago. Dress code is extremely relaxed at the office-- jeans and a t-shirt are commonplace for most employees.

Viewing 5020 - 5022 of 5,211 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Dispatcher

Inbound Monitoring Representative

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A company that cares about their employees.

Long hours but rewarding

It's a job

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