It's a job - Supply Chain Analyst ADT Employee Review

3.0
Jun 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Headed in a better direction since the BV acquisition. The split from commercial business should simply some processes.

Cons

Very corporate, lots of moving parts within the business, very complex/tedious procedures. Antiquated software can be found in many departments. Company invests a lot in middle management to monitor subordinates. Departments within company are well segregated, and communication between them is often non-existent. Too many people do their job without regard to realizing the negative effects on other employees/departments, especially the techs, who always get screwed by mgmt's decisions. There's no real sense of collective purpose or community. Change occurs at a snail's pace due to the large number of jobs that are ingrained in processes created 10 years ago. Dress code is extremely relaxed at the office-- jeans and a t-shirt are commonplace for most employees.

Explore other reviews about ADT

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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