Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 394 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 123 reviews)); "Good money if you are good at upselling" ((in 108 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 158 reviews)); "The managers have no.formal" ((in 152 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,213 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jan 9, 2013

If motivated, pays well. But with lots of frustration

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

As long as you're fulfilling your quota, you are free to enjoy life as well as work throughout the week. You need to know how to sell well to enjoy stressless benefits like that.

Cons

Certain management is unhelpful and behind the times. Any change in procedure is not adapted swiftly and when done so, is often forgotten after a short time period. Inter-department collaboration on mutually beneficial operations procedure is nonexistent.

3.0

Jan 9, 2013

Takes a special type of person to work in sales at ADT

Residential resale representative

Recommend

CEO approval

Business Outlook

Pros

*Ipad provided, phone allowance, car allowance *"model sales call" can help you in general professionally *Stable company controls the market

Cons

*Terrible leads when cold calling(100 calls expected daily) potential customers where either already customers, angry about previous service, or WRONG NUMBER. Out of 100 calls you might get 2 appointments and 1 of those was either a no show or a cancel. *Management does not care that leads are poor they just want you to call, no attempts made to improve the quality of leads *Lots of driving- 30-50 miles for one appointment was normal *Lots of cancelled appointments that were not discovered until you are sitting in front of the customers home. *Multiple software systems(3-4) to navigate prior to sales calls *50-100 cold call door knocks expected daily *After first 3 months 100% commission *Outside of the 1 week corporate training, training by manager is spotty at best. To be honest it depends on the manager. *VERY HIGH TURNOVER

2.0

Jan 7, 2013

Good benefits and regular pay.

Field training officer patrol

Recommend

CEO approval

Business Outlook

Pros

Good benefits and regular pay.

Cons

Shift changing in the field, poor communication, management to eager to write up employees, poor training (just meeting state guide lines), lack of advancement, equipment not getting repaired.

Viewing 4999 - 5001 of 5,213 Reviews

Jobs at ADT

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020730)

Customer Service Monitoring Representative (Job ID 3020723)

Inbound Monitoring Representative (Job ID 3020731)

Inbound Monitoring Representative (Job ID 3020729)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If motivated, pays well. But with lots of frustration

Takes a special type of person to work in sales at ADT

Good benefits and regular pay.

Jobs at ADT

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