Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 394 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 123 reviews)); "Good money if you are good at upselling" ((in 108 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 158 reviews)); "The managers have no.formal" ((in 152 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,213 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jan 21, 2013

My Sales Rep experience at ADT

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The hiring process was fairly quick, it took about two weeks to get started from the time I filled the application out online. I was happy to be receiving a check. The paid training wasn't a huge amount, but it put a dent in some bills.

Cons

I wasn't there long enough to develop any cons. Another opportunity that wasn't commision based opened up and I took that opportunity.

2.0

Jan 12, 2013

It was good for a while

Team lead

Recommend

CEO approval

Business Outlook

Pros

As a new stand alone company ADT CEO has promised to turn the company around.

Cons

ADT's management is constantly looking for ways to get more from their employees and technology, without compensating more. In some instances it cost the employees money. Consider an initiative to automate some calls that normally would have been handled by a live person. This was great, a lower work load, but more people being written up for missing their stats. They can't help that there is no call or alarm for them to handle for 5 or more minutes between calls / alarms.. Management would make changes, but never adjust the expectations of the employees. This has caused some their jobs and others who are still there have lost their performance bonus.

5.0

Jan 10, 2013

Not Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

competitive pay, nice benefits, awesome co workers.

Cons

this call center is a very high stress environment to work in. if you can't handle stress well i wouldn't suggest this company for you.

Viewing 4996 - 4998 of 5,213 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020731)

Inbound Monitoring Representative (Job ID 3020730)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My Sales Rep experience at ADT

It was good for a while

Not Bad

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT