Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,213 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,213 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

5.0

May 24, 2013

Challenging Work Where Helping To Save Lives Means Something

Edo

Recommend

CEO approval

Business Outlook

Pros

Great Mission - Helping to Save Lives and Create Customers For Life Great People - Really strong team and fun to work with Commitment from Management - The leadership team is really committed to making it a great place to work

Cons

Challenging Enviornment with Lots of Change

3.0

May 1, 2013

Sensormatic/Tyco Intergrated Security

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company van, good hours, work from home.

Cons

Sometimes to much work/not enough work.

2.0

Apr 19, 2013

Your experience can really depend on your manager

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Get to interact with great clients. Get to travel a lot. Set up a lot of your schedule yourself.

Cons

Management can be hard to deal with when they push corporate mandates down your throat. When business suffers, your paycheck really suffers. Money will be taken from you for any job cancelled within six months. You put a lot of miles on your personal vehicle. All customer phone interactions happen through your personal number, so always expect calls. Schedule can drastically change in short period of time.

Viewing 4987 - 4989 of 5,213 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020731)

Inbound Monitoring Representative (Job ID 3020730)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging Work Where Helping To Save Lives Means Something

Sensormatic/Tyco Intergrated Security

Your experience can really depend on your manager

Jobs at ADT

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