Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 394 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 123 reviews)); "Good money if you are good at upselling" ((in 108 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 158 reviews)); "The managers have no.formal" ((in 152 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,214 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Apr 19, 2013

Your experience can really depend on your manager

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Get to interact with great clients. Get to travel a lot. Set up a lot of your schedule yourself.

Cons

Management can be hard to deal with when they push corporate mandates down your throat. When business suffers, your paycheck really suffers. Money will be taken from you for any job cancelled within six months. You put a lot of miles on your personal vehicle. All customer phone interactions happen through your personal number, so always expect calls. Schedule can drastically change in short period of time.

1.0

Mar 31, 2013

No Hope

Tech support

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Most people that work there are sweet as can be

Cons

Many in management don't care about the environment or their workers, just their numbers Micromanaged until you can't even use the rest room Payment system is extremely unfair Paid for Performance Guidelines often unobtainable through fair and ethical practices

3.0

Mar 25, 2013

Good company for the right person

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

You can make a good living, but will work long hours to do it.

Cons

Bad policies and dealer network is a joke.

Viewing 4990 - 4992 of 5,214 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020730)

Inbound Monitoring Representative (Job ID 3020731)

ADT

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Reviews by job title

Your experience can really depend on your manager

No Hope

Good company for the right person

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