Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 400 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 368 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 198 reviews)); "Work from home is great" ((in 124 reviews)); "Good money if you are good at upselling" ((in 109 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 164 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 159 reviews)); "horrible upper management." ((in 112 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,212 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,212 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

May 3, 2013

It’s a job, with many rules and constant under monitoring

Data processor

Recommend

CEO approval

Business Outlook

Pros

Steady and stable job, pay is always on time and a lot of overtime if you are a workaholic or just want extra money. Standard the health benefit and employee discount offers are included, casual dress code, and listening to music is allow on the job

Cons

Always under surveillance, what time you come in, on break, leave, how much work done, quality of work and how many time you going to bathroom. Instead of spending so much time on monitoring your employees, why don't upper management, spend more time on helping customers and monitoring their homes. Wage is not the best out there in the market. Third World working environment.

3.0

May 1, 2013

Sensormatic/Tyco Intergrated Security

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company van, good hours, work from home.

Cons

Sometimes to much work/not enough work.

1.0

Apr 26, 2013

What a cluster!!

Information technology

Recommend

CEO approval

Business Outlook

Pros

Depends on your manager. Flexible work schedule Pay is good Benefits are better than some, but not great.

Cons

The company doesn't value their employees enough to keep them. IT Security and Governance impedes an IT professional's ability to do their job. No training Sporadic raises. If we get raises they come well into mid-year. Every year it costs me more money to work here. Loss of incentive plan Company wastes thousands starting projects, only to change direction at the last minute and leave the project incomplete. Company doesn't invest in new technology. Company adopts a reactive approach to technology instead of a proactive approach.

Viewing 4933 - 4935 of 5,212 Reviews

Jobs at ADT

Inbound Monitoring Representative (Job ID 3020731)

Customer Service Dispatcher (Job ID 3016427)

Security Patrol Officer (Job ID 3018903)

Inbound Monitoring Representative (Job ID 3020729)

Customer Service Monitoring Representative (Job ID 3020723)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s a job, with many rules and constant under monitoring

Sensormatic/Tyco Intergrated Security

What a cluster!!

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