Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,213 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jul 29, 2013

This company is run by snakes!

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

-selling is fun -team members are funny -cellphone allowance -good health, dental and 401k

Cons

Horrible over-micromanagement from people who do not know what they are doing. Theres a new business plan every week with district managers scrambling to please upper management by forcing reps to do stuff that does not even work for prospecting. Some reps are fed tons of leads while others are forced to come to the office and make cold calls in order to coherce them into quitting. The whole thing is a disgusting mess. This company must hate its customers. Everything bad you read in the other reviews is 100% accurate and this is why our great company got #6 for worst company to work for. If you want a job where management belittles you and treats you like scum then be sure to apply here, they will literally hire anyone who can pass a background check and drug test. Get the 2 months training pay and free trip to quickstart then quit.

2.0

Jul 29, 2013

Phone Slave ina Bomb Shelter

Customer service group

Recommend

CEO approval

Business Outlook

Pros

Benefits and decent pay when i was 19 yrs old

Cons

Ridiculous hours, working until midnight have to wait every 4-6 months to put up a BID to get a shift change, and the malice that lies heavy in the air

3.0

Jul 28, 2013

Lots of changes in pay rate structure, commission, quota, and management.

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Have the opportunity to make bonuses, kickers, more commission. Have freedom to be your own boss.

Cons

Very little help with operations, questions, etc.

Viewing 4906 - 4908 of 5,213 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020731)

Inbound Monitoring Representative (Job ID 3020730)

ADT

ADT reviews

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Ratings by demographic groups

Reviews by job title

This company is run by snakes!

Phone Slave ina Bomb Shelter

Lots of changes in pay rate structure, commission, quota, and management.

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