Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,214 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 8, 2013

Poor service, Poor pay, Infighting

Account executive

Recommend

CEO approval

Business Outlook

Pros

Health Benefits, decent training, not much more. They actually have very good health insurance and 401K. It was the only reason I stayed as long as I did. They do invest in training, which was sad given the rest of the system they used.

Cons

Commission only, overpriced product, system easy to hack and others steal your leads. Why spend $39 a month when you get much the same for $15, and you don't have someone else owning the equipment? One guy makes money there, and he knows how to go into the system and vists the leads you're guaranteed to get before you even get the report. So they've already been sold or rejected you before you arrive.

1.0

Aug 7, 2013

A roller coaster ride from hell. Great product bad people running it.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The pros hmmmmmmmmmm. We they got benefits. Call night pizza hmm lets see you get a iPad...... Stillll searching for some pro. Ohhhh they have leads. You can make 100k a year if you work 60 plus hours a week and willing to drive 100 plus miles a day on avg. or if you do half that you will make around 30 to 45k. So not bad......... Guess that about it. Ohhh used to be a great place to work and 1k a week was simple Now it takes twice as many deals to make one from to years ago. If you kiss up you will go far. In this company

Cons

Where the heck do I begin. Hmmmmm lets see the gas program for a major corp sucks..... Micro management 6 to 7 day work week. Your telemarketers 6 days a week. Meeting meeting meeting.........on a straight comm job?... I can go on.... Family life none this is a great job for a single guy or gal

2.0

Aug 7, 2013

Medium-Fair

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

Co-workers, relaxed environment, casual dress code, flexible shifts.

Cons

Not enough overtime, Not as professional, very laid back, human resource complaint issues not taken seriously, favoritism.

Viewing 4897 - 4899 of 5,214 Reviews

Jobs at ADT

Service Technician (Job ID 3020458)

Residential Sales Representative (Job ID 3020654)

Business Sales Representative (Job ID 3020568)

Residential Sales Representative (Job ID 3020569)

Residential Sales Representative (Job ID 3020769)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor service, Poor pay, Infighting

A roller coaster ride from hell. Great product bad people running it.

Medium-Fair

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ADT reviews FAQs

Jobs at ADT