Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Aug 15, 2013

A job that relies on commission can only be so good

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Make your own hours When it's going good, it can be real good

Cons

commission has gone down drastically over the past seven years Every office is different but the company culture is lacking for 90% of the employees. Job is dead end

3.0

Aug 13, 2013

Large, stable, profitable company wrought with technological challenges

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and opportunities to work in different areas of the business, for individuals that are interested in perusing different career paths.

Cons

Although products and services are high-tech, back-end office systems are antiquated, numerous, and fragmented. Results in a lot of manual effort to obtain information, an organization that should be referred to a disorganization, and often results in poor customer experiences.

3.0

Aug 10, 2013

Customer service

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Ability to move up in call center is easy, however pay raises are very small and it's high call volume with a script.

Cons

hard to get beyond the cube environment

Viewing 4894 - 4896 of 5,215 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020730)

Inbound Monitoring Representative (Job ID 3020731)

ADT

ADT reviews

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Reviews by job title

A job that relies on commission can only be so good

Large, stable, profitable company wrought with technological challenges

Customer service

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