ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, pay can be good if you work 12+hrs a day

Cons

management is driven by new business, control leads, you are the point of contact for customer, handle all needs while trying to focus on selling

2.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

You meet some friends for life and a few good customers that are pretty awesome too. Benefits are ok

Cons

You can work here very hard and still just barely make ends meet. if you hit quota you may make 3k to 4k a month gross 5k if you throw in a few big deals. Avg sales on commission is around 200 to 300 per sale. So you can bust your tale and Maybe make 50k to make 100k per year you will need to work 60 plus hours a week and drive your car until it die.....when that happens they just replace you ASAP. Career advancement is a joke you if your will to move and take a pay cut. The rep position depending on where your located in the nation is not for a person with a family it requires a lot of time away. Because your always trying to hit the next tier to make more money...... This job is for the young and single. It's too unstable to try to rise a family off of. Also I was well over quota not a small fish I sold a lot of systems per month at one point avg 30 plus so I seen both sides of the plate. Our commission went from great to just plan ole awful.. Work here and you burn out before 1 year however if you make it if you make it to your 3rd year you may have a shot. Good luck cause you will need it. Hopefully you get a a manger that's been with the company long enough to help you. I get a new Manager every 6 to 10 months and that was over a 4 year spand. Oh and if you worked there in your office and have the numbers they want hire you because they don't believe so we been told to hire from the staff there because your peers want respect you. However it makes more sense to hire a person who's never sold a system in his life it appears to teach his veteran team how to sale alarm systems. That equals failure.... So if you think you can move into a mgr spot in your home town think again homie. Your a$$ is moving somewhere far far away more than likely for less money then you was making as a rep. Yup pay cut. Enter at your own risk. It's no wonder they made the top 10 worst places to work

1.0
Oct 29, 2013
Recommend
CEO approval
Business Outlook

Pros

There really weren't many good things in my 7 months there.

Cons

No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

Viewing 4849 - 4851 of 5,215 Reviews

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