Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"The pay is good I like to schedule and how close it is to my home" ((in 391 reviews)); "Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 202 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 168 reviews)); "Only a few managers are good." ((in 148 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,216 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

ADT has an employee rating of 3.1 out of 5 stars, based on 5,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Nov 29, 2013

Was a great company to begin with, pale shadow of what it was when I was forced to leave. A manager with no morals.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Started to use a CRM program. Good insurance and benefits.

Cons

A manager who believed in not being truthful with those under his charge. Hired people so that he could fire them in order to keep his pet project employed and that they would develop the leads for the pet. Used confidential information to discriminate. Fabricated charges so that I would be dismissed.

1.0

Nov 23, 2013

all work and no care culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is above average, but this is very misleading. You will be an indentured servant while employed at ADT. Expect long hours, low morale, managers who only are there for themselves. Opportunities are prevalent, however, they are prevalent due to high turnover. And you will be swimming with sharks.

Cons

Too many to list. Main con is the lack of care within the organization. Sr. Leadership treats employees as disposable resources.

5.0

Nov 16, 2013

ITS NOT A JOB WHEN YOU ENJOY IT

Adt sales representative

Recommend

CEO approval

Business Outlook

Pros

ADT had great training and supervisors by your side at all times. You were providing customers comfort by informing them about their home security. The pay was worth every bit of my job. Unlike other companies, ADT taught me many different departments of the job. Examples, complaints, billing, setting appointments etc.

Cons

Only downside is that you have to be on your tippy toes because one mistake can have a customer returning their system. But its like that for any company.

Viewing 4837 - 4839 of 5,216 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer

ADT

ADT reviews

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Was a great company to begin with, pale shadow of what it was when I was forced to leave. A manager with no morals.

all work and no care culture

ITS NOT A JOB WHEN YOU ENJOY IT

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