Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"The pay is good I like to schedule and how close it is to my home" ((in 391 reviews)); "Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 202 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 168 reviews)); "Only a few managers are good." ((in 148 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,216 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,216 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Dec 2, 2013

Good company, but can take all you have wanting more.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good people, if you are sucessful room for advancement.

Cons

Constant re-structing personel and comp plans. Many times the expectations of your day and the activites needed to be followed are not in line.

3.0

Nov 30, 2013

Love hate relationship with sales reps and customers

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and comprehensive product mix

Cons

micro manage, poor support, bureaucratic.

3.0

Nov 30, 2013

My work experience at ADT LLC was neutral!

Residential resale representative

Recommend

CEO approval

Business Outlook

Pros

Pay, Flexibility, Ipad and the employees.

Cons

Micro-managing, managers with little experience but HUGE egos, Having to pull permits for alarms, long waits for customers to get installed, lazy managers in the install team, too many inappropriate conversations and relationships at the workplace that is condoned. Horrible training at beginning. You practically sit in front a computer for one week reading items and are expected to be able to do it with no help. The work systems are VERY outdated. When the company messes up on your commission you have to fill out a commission adjustment form which has to be submitted to the manager then to payroll which means you have to wait an additional 1-2 weeks to get money that is already owed to you which can negatively affect your life!

Viewing 4834 - 4836 of 5,216 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer

ADT

ADT reviews

Company ratings over time

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Reviews by job title

Good company, but can take all you have wanting more.

Love hate relationship with sales reps and customers

My work experience at ADT LLC was neutral!

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