Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home is great" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 187 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Jan 28, 2014

long hours and unrealistic expectations

Field support center tech support 1+

Recommend

CEO approval

Business Outlook

Pros

I enjoy most of my interaction with customers in their homes and the pay is decent. You get a company car and okay benefits

Cons

Working hours are often quite long. My typical day is at least 12 hours, and sometimes as much as 16 hours a day. Every service call or installation is a "special case" that requires problem solving and trouble shooting. Managers are lazy and don't help. The technology is constantly being updated. Software updates. Hardware updates. Legacy equipment. Partially legacy equipment. Failed software updates... Weather up here in NY sucks, so installations can happen in the rain, snow, heat, and cold. This has not been a fun job.

2.0

Jan 28, 2014

Commission only Sales Position. Very difficult income to live on. ADT needs to diversify its offerings.

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and Training. Pays for portion of mileage accumulated but you will absorb some.

Cons

Lots of travel time spent calling on a perspective customer that only wanted a bid.

4.0

Jan 28, 2014

Must be customer and detail oriented.

Customer support

Recommend

CEO approval

Business Outlook

Pros

Steady income and health benefits.

Cons

Some customers are very rude when advised they should test their systems monthly, esp. after changing phone providers.

Viewing 4804 - 4806 of 5,217 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Remote Collections Specialist (Job ID 3020941)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

long hours and unrealistic expectations

Commission only Sales Position. Very difficult income to live on. ADT needs to diversify its offerings.

Must be customer and detail oriented.

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