ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

You get what you put into this job. Best piece of advice is to find out who the successful sales people are...you'll know them because the sales numbers are public knowledge in the office. Buy them lunch and shadow them to learn what they do so that you can imitate their behavior. There is serious money to be made in alarm sales. A six figure annual income is a very real possibility. You just have to put in the time and attach yourself to the smart people in the room on the sales and on the installation side.

Cons

Be prepared for lots of training, lots of meetings, and lots of phone calls. The pressure is on to hit sales numbers, but if you are eager to learn and seek out help...showing that you care about your job...they won't run you out of the office over night. Be ready to repeat training and practice activities if your numbers are sub-par. Also watch out for incompetent installation people. Many are great, but the awful ones will literally cost you money.

3.0
Jan 30, 2014

It all hinges on who you report to.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upper management is loaded with great people. Good benefits and vacation policy.

Cons

A few managers aren't so hot; if you end up reporting to one of those rare bad apples, you won't have a good experience. Pay is not up to par with the marketplace, and raises are ridiculously low.

3.0
Jan 30, 2014

I enjoy being able to work by myself.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had very flexible hours,had options to upgrade your careers by sending you through college and put you through a 30 day training period.

Cons

The travel was far the pay didn't equal out to the gas I was sending,no room to advance in company.

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Glassdoor has 5,668 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.