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      ADT

      Engaged Employer

      ADT reviews

      3.1

      43% would recommend to a friend

      (5,217 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Jan 26, 2014

      poor management won't to get with the times.

      Small business sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - decent pay and commissions - good technology - great team

      Cons

      - management doesn't listen to feedback from employees - training isn't sufficient for specialized teams - processes are antiquated and bureaucratic - sales teams aren't prepared to give customers good information about products -- only to force service don't small business's throats

      1.0
      Jan 25, 2014

      always cutting costs

      Alarm technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked most of the employees I've worked with, and I like providing security to families. There's a 401(k) matched by the company, and pretty good benefits.

      Cons

      You can only advance if you're willing to put in a lot of hours. I'm talking 12+ hours a day as a technician. there's an extremely high turnover, so you don't get the support you need as a field technician. New hires on dispatch are a joke and don't understand the business. Managers don't provide enough training for complex installs and so you have to solve all your own problems via trial and error.

      Viewing 4807 - 4809 of 5,217 Reviews
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      ReviewsADT reviews

      Glassdoor has 5,668 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.