Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 373 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "Work from home is great" ((in 128 reviews)); "Good money if you are good at upselling" ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 187 reviews)); "No training (sink or swim)" ((in 167 reviews)); "The managers have no.formal" ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Feb 4, 2014

Only if you are desperate for any job should you consider working for ADT!

Custom homes sales representative

Recommend

CEO approval

Business Outlook

Pros

The only "Pro" to working for ADT is if you are absolutely desperate and / or need medical insurance.

Cons

There is not one department at this company that isn't hopelessly screwed up and that includes Installation, Customer Service and Residential Sales. Installers regularly screw up perfectly good orders if the job requires more work than they want to do. Customer Service does more to irritate customers than assist them. Management pretends that there are no problems and sales people are left to deal with the fallout. Salespeople are given totally inadequate training if they get any training at all. Salespeople at ADT are all commission and the company truly believes that if a salesperson starves, they will work harder to make sales.

2.0

Feb 3, 2014

You can only do well here if your manager likes you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, many of the co-workers were great

Cons

You are expected to generate most of your appointments by cold-calling and door-knocking, you are expected to work from 9 am to 8 pm

2.0

Feb 2, 2014

Not a salesperson company

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

They now pay mileage and supply you with an Ipad.

Cons

100% commission which is not always accurate and almost impossible to fix. They are very micro management and now require their salespeople to work 1 Saturday a month. Some salespeople would hold back sales to satisfy sales manager but no one really sold anything new on Saturday. Small Business owners are too busy working on Saturday.

Viewing 4798 - 4800 of 5,217 Reviews

Jobs at ADT

Service Technician - Intermediate

ADT

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Only if you are desperate for any job should you consider working for ADT!

You can only do well here if your manager likes you

Not a salesperson company

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