ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You get decent, not great benefits. You get some training. You get ADT's name recognition and a mostly great installation department. Product selection is pretty good. You can make pretty good money and if your in the top 10% of the company, great money. But that's anywhere. You get company leads if you have the right amount of self generated leads and closing percentage. You better be a go go go getter. The other employees are great to work with. Not a shark tank. Lower management can be good.

Cons

The outside sales force is the most micro managed organization that I or any other salesperson who has worked there, has been involved with. This comes down from the upper management. The focus is still on getting new customers, not on valuing or keeping the ones they have. Expect to work 10+ hours per day and at least 2 Saturdays a month. The first 6 months tend to be a serious struggle. The corporation has an attitude that you should feel lucky to work there and if you don't like the way they do things then you should go somewhere else. And you should. Employees are not valued there.

1.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

There are not a lot of pros about this company, This used to be a good company to work for.

Cons

You are 100% commission for starters. They tell you when and where to be, schedule you for call nights and meeting, keeping you out of the field and working for free. You pay for your own gas and you can not claim all of the miles you drive in a year. There used to be a waiting list for people that wanted management jobs, and now they have to force people to be a manager. Turn over is huge, making this a job not a career.

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Glassdoor has 5,668 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.