Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 385 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 379 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 126 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 174 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "horrible upper management." ((in 106 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Mar 30, 2014

Alarm Service Technician

Service tech

Recommend

CEO approval

Business Outlook

Pros

You are not trapped in an office all day. You get to meet people. The work is challenging; you never know what you will run across. If you want to move, it is possible to transfer.

Cons

The company does not care about its employees or its customers. they prefer to hire unskilled workers at a low rate rather than pay those who know what they are doing, what they are worth. The parts you need to do the repairs are never available when needed. managers expect techs to lie to customers on a regular basis. they are very sexist. I have only met one female tech in 20 years working there even though I have worked out of 8 branches. I heard there are 2 of them.

1.0

Mar 30, 2014

Not what I expected

Sgl representative

Recommend

CEO approval

Business Outlook

Pros

Good money if can generate the leads

Cons

Direct Connect needs overhaul: A better compensation package is highly recommended.

4.0

Mar 28, 2014

Good Company, Competitive Income, Great Benefits

Small business security consultant

Recommend

CEO approval

Business Outlook

Pros

I worked for ADT as a small business sales rep, professional paid training, challenging and hard work. If you are motivated and goal oriented you will excel within this company.

Cons

too much micro managing for a company that is commission only.

Viewing 4756 - 4758 of 5,218 Reviews

Jobs at ADT

Order Processor (Job ID 3020940)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Customer Service Monitoring Representative (Job ID 3020722)

Residential Sales Representative (Job ID 3020654)

ADT

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Alarm Service Technician

Not what I expected

Good Company, Competitive Income, Great Benefits

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