Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

42% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 365 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home life is good" ((in 127 reviews)); "Good money if you are good at upselling" ((in 118 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 188 reviews)); "No training (sink or swim)" ((in 168 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "horrible upper management." ((in 106 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

42% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Apr 24, 2014

ADT was an excellent company to work for with great benefits.

Alarm technician

Recommend

CEO approval

Business Outlook

Pros

Some of the best reason to work for ADT include good pay, a challenging field and a good industry to be in.

Cons

Some of the cons related to working for ADT include not getting enough paid time off and not enough backup employees to cover if you need to call out.

3.0

Apr 24, 2014

Customer Care at ADT

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, helping save lives and property, care for customer, community involvement. People there have a passion for what they do.

Cons

Too many high level high paid execs that are completely out of touch. There are not enough "feet on the floor"-long call wait times, lots of OT, stressful.

1.0

Apr 23, 2014

Unprofessional and high turnover environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401(k) matching is the only good thing I can say about ADT after leaving there. After 3 years you get your vested funds and can be on your merry way rolling the free company money into a fund somewhere else.

Cons

I worked for ADT for almost 5 years and was treated so unprofessionally in my last year there. Managers are in it for themselves without regard for who gets in their way. They tell you one thing and do another. The Corporate Office has no idea what it's like to work in the "trenches" and will not support any concerns brought to their attention. There is no such thing as confidentiality either at ADT.

Viewing 4729 - 4731 of 5,217 Reviews

Jobs at ADT

Customer Service Monitoring Representative (Job ID 3020722)

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Business Sales Representative (Job ID 3020656)

Security Patrol Officer (Job ID 3018903)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

ADT was an excellent company to work for with great benefits.

Customer Care at ADT

Unprofessional and high turnover environment

Jobs at ADT

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