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      ADT

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      ADT reviews

      Unprofessional and high turnover environment - Anonymous employee ADT Employee Review

      1.0
      Apr 23, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401(k) matching is the only good thing I can say about ADT after leaving there. After 3 years you get your vested funds and can be on your merry way rolling the free company money into a fund somewhere else.

      Cons

      I worked for ADT for almost 5 years and was treated so unprofessionally in my last year there. Managers are in it for themselves without regard for who gets in their way. They tell you one thing and do another. The Corporate Office has no idea what it's like to work in the "trenches" and will not support any concerns brought to their attention. There is no such thing as confidentiality either at ADT.

      Explore other reviews about ADT

      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      avatar
      ADT Response
      5d
      We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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