ADT reviews

3.0

42% would recommend to a friend

(5,218 total reviews)
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Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 28, 2014

PLEASE SAVE YOURSELF THE HEADACHE AND HASSLE AND FIND ANOTHER PLACE TO WORK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nothing - worst place I've ever worked

Cons

After dedicating 4 years of service I got a promotion to manager and transferred to help open a new call center. After the first week my manager asked me to cover 3rd shift until she found someone permanent for 3rd shift, and then she would move me back to 2nd shift. Not only did she not move me back to 2nd shift she tried to give away my original 2nd shift schedule to a new manager who had been with the company only a few months! She asked HR to decide and I was given my schedule back only because I had started at the new center earlier than the other manager. She never kept her promise after I did her a favor. Then my manager approved my time off request for 3 days off and they called me at home to tell me I was a no call no show and they were ready to terminate me. I had to go and show them my signed approved time off that the manager had forgotten he approved. They offered me a lame apology and nothing happened to the incompetent shift manager who almost got me fired (and I had to train him). I've worked at a lot of corporate jobs and I think this is by far the worst! I have several other similar issues but I'm sure you get the point. PLEASE SAVE YOURSELF THE HEADACHE AND HASSLE AND FIND ANOTHER PLACE TO WORK! Better yet go into business for yourself so you don't have to deal with the 9-5 rat race. I did it and it's the best decision I've ever made for my career.

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Glassdoor has 5,669 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.