ADT reviews

3.0

42% would recommend to a friend

(5,218 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

You can create your own income uncapped commission. Health Benefits a bit high, but they have them. You can meet great people you work WITH.

Cons

Directors, HR, MGMT all CLUELESS. They will look you dead in your face and lie to you about anything you have an issue with! They pay you a measly base pay and being a sales rep you have to CREATE your own salary by utilizing YOUR skill. If you're too good of a seller they change the commission structure to a lower payout plan & THEN lie to you about what sales went in and what you should be paid for. They have NO SYSTEM to PROPERLY track down your sales and they don't care if you get paid or not, so your checks are often WRONG & you're left to borrow against your 401K. Mgmt is afraid to address issues with upper levels to correct these problems & do for their EMPLOYEES what they want their EMPLOYEES to do for their CUSTOMERS! TERRIBLE PLACE TO WORK! Products are toooooo HIGH! Dead Call Centers No incentives Boring Culture Nothing to ENCOURAGE the employee to do BETTER than yesterday! Hostile Environment No Growth Dead End Terrible Work Life (Sales) You will work every other Saturday 30 min Lunch No ethics. No Morals. A Complete Joke!

2.0
May 27, 2014

ADT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of Hours available for over time availability

Cons

Bad management who knows nothing about job functions

2.0
May 26, 2014

Horrible company!!

Recommend
CEO approval
Business Outlook

Pros

Enjoyed the lower level employees in patrol upper management was horrible. Benefits were good.

Cons

Upper management was to worried about obtaining bonuses that they allowed equipment to go down hill, upper management began spending money on micro management tools only to penalize officers who were trying to service their patrol customers from (gps, to dashcams with audio to hear the officers conversations inside the cab of the patrol car). Management no longer allowed officers to request back up from other officers to properly and safely clear calls quickly and efficiently rather they made you wait hours for L.A.P.D.

Viewing 4711 - 4713 of 5,218 Reviews

Glassdoor has 5,669 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.