Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

42% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 368 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 198 reviews)); "Work from home life is good" ((in 122 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 386 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 177 reviews)); "No training (sink or swim)" ((in 167 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 156 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

42% would recommend to a friend

(5,219 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Jul 10, 2014

Overall good experience so far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Average salary. Good work environment. Excellent benefits compared to other corporations I have worked for.

Cons

In my case, my director is a micro-manager. You are given a chance to speak but not heard.

2.0

Jul 6, 2014

ADT is NOT an employee friendly company.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Good benefits, make your own schedule, not require to come into office everyday

Cons

The new compensation plan, POC (Pay On Close) is beneficial to the company, not employees. A few months ago, we used to get paid half at time customer signed contract, and the othet half when job is installed. The new compensation plan, POC we do not get paid until job is closed. Since most od the installers quit because they chamged them from commission only to hourly; whuch cut thrir salary 50%, ot now takes 3 weeks to get paid. DO YOURSELF A FAVOR AND DO MOT WORK FOR THIS COMPANY

3.0

Jul 4, 2014

ADT red tape

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Established company that's been around for over 100 years. Nation and worldwide appeal.

Cons

The pay is horrible and all the frustrating red tape that comes with a old huge company come with it.

Viewing 4681 - 4683 of 5,219 Reviews

Jobs at ADT

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Business Sales Representative (Job ID 3020656)

Business Sales Representative (Job ID 3020535)

Business Sales Representative (Job ID 3020448)

ADT

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Overall good experience so far!

ADT is NOT an employee friendly company.

ADT red tape

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