ADT is NOT an employee friendly company. - Anonymous ADT Employee Review

2.0
Jul 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits, make your own schedule, not require to come into office everyday

Cons

The new compensation plan, POC (Pay On Close) is beneficial to the company, not employees. A few months ago, we used to get paid half at time customer signed contract, and the othet half when job is installed. The new compensation plan, POC we do not get paid until job is closed. Since most od the installers quit because they chamged them from commission only to hourly; whuch cut thrir salary 50%, ot now takes 3 weeks to get paid. DO YOURSELF A FAVOR AND DO MOT WORK FOR THIS COMPANY

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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