ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 19, 2025

Don't waste your time

Recommend
CEO approval
Business Outlook

Pros

No veichle tracker so you can basically start, finish and work whatever hours suit you really

Cons

All management cannot be trusted, they will lie to you aboit everything and anything. A lot of secret talking they also talk about people behind there back to other engineers but never have the *@//& to say anything directly. They advertise on job advertisements"career ladder", this is non existent and you will be continually lied to about why you can't move up this career ladder. Your career will only move backwards at adt, you are dumbed down to use only certain types of systems that only adt use. Sick pay advertised on jobs again as a benefit isn't really a benefit as it isn't compulsory, it's completely at your managers discretion. If he doesn't like you then you won't get any sick pay and he won't have to give you any reasoning, management never have to explain there decisions to anyone. They do have a Pa department but again they will always side with management not the engineers. Work is hectic and completely unorganised, prepare to chase equipment for weeks, no specs or plans for jobs, log onto so many different systems and Web pages you'll have a lost of 50 passwords, they'll also have to be changed entry couple of months. There Heath and safety zero harm policy they like to advertise is also non existent except on paper. Anything reported is never followed up by management. The more you can do the more you are taken advantage off and used.

1.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-Friendly people -Extended hands-on training -Always being recognized and gifted

Cons

-Structure of commission is a losing battle - Promised solid work hours, given mandatory OT daily -Little support from mngmt when crazy customers escalate a call -Going above and beyond to keep taking $$$ from customers that are naive or going through a hardship -Promoted with a pay-decrease due to commission structure

Viewing 352 - 354 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.