ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
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Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 21, 2025

I wouldn't recommend

Recommend
CEO approval
Business Outlook

Pros

You would not be unemployed

Cons

Never get a Monday or Friday off, even if you ask in advance or during a vacation bid. Eternally short staffed. Treat you like a number and not an employee. Not very much recognition when you perform well but LOTS of criticism if you make a mistake. Low pay, blame and finger pint culture. Just not the best option.

2.0
Jan 20, 2025

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Money is ok... Company truck

Cons

Was with them as a rep 10yrs and a Tech for about 8 years. You're just a number when it comes to corporate ADT. Towards the end of my tenure they were hiring sub contractors to do the work with little to no training trying to push out the senior techs. The senior techs would get all the BS jobs while the contractors got all the gravy work. Many 12 to 15 hour work days with unhappy customers due to ADT coming out with cheaper and more troublesome systems. Not a single tech seems to be happy here. About 4 senior techs quit within a two week period towards my two week notice. Good luck making family birthdays, kids events, or even able to hold a date with your woman without ADT messing up your evening due to their schedules and bad equipment.

Viewing 349 - 351 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.