Cabin Crew applicants have rated the interview process at easyJet with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at easyJet as a Cabin Crew according to 1 Glassdoor interviews include:
One on one interview: 50%
Group panel interview: 50%
Here are the most commonly searched roles for interview reports -
customer focused / safety based. They are interested in your communcation skills and how well you interact with customers. Do you research on airlines and the industry to show a genuine passion for sector
Interview questions [1]
Question 1
time I delivered great customer service beyond expectation
I applied online. The process took 5 days. I interviewed at easyJet (Gatwick, England) in Nov 2022
Interview
After the application, they would direct you to the Online Assessment, then virtual assessment (1to1), very causal talk and no stress at all. Only tricky was the situation question and she would ask how do you do better if same case happen
I applied online. I interviewed at easyJet in Oct 2022
Interview
1, apply online. 2. Invited to complete some tests and questions which take around an hour not challenging if you have customer service experience, just general scenarios. 3. Invited to an assessment/interview currently 1-2-1 interview which last around 30/40 minutes. They do sometimes hold group assessment days. 4. Job offer via email 1-3 days after. 5. You are placed into a holding pool if you are successful and will be phoned with a training date normally a few months away.
Interview questions [1]
Question 1
1. Why do you want to be cabin crew? 2. Why EasyJet? 3. Can you tell me about a time you delivered great customer service? What did you do ? What was the outcome? 4. Can you tell me about a time you handled pressure at work ? How did you cope? 5. Can you tell me about a time you worked in a team? 6. What do you think as the biggest challenges airlines face at the moment? 7. How would you deal with a difficult passenger/Complaint Some additional situation questions